Friday, 19 September 2014

Permits pains

Fun and games with Croydon Council parking permit renewal. Starts off OK: enter old permit and pin from renewal letter, displays new permit number and gives a link to the payment page.

The latter, however, just has a list of things one can pay for - Council Tax etc... Find Parking Permits at the bottom - and immediately get asked for the permit number which is now two pages back and no longer accessible!

So to make payment one has to find the email with the new permit  load the payment page, enter the permit number...

First thing it now asks for is the address. It should know this: it goes with the permit.

3 minutes wasted faffing around - plus another 5 blogging about it!